A One-Day, Industry-Led Conference & Networking Exhibition, London, 19 September 2023
A One-Day, Industry-Led Conference & Networking Exhibition, 1 America Square, London, 9th May 2023
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Skyrocket Customer Interaction & Engagement With Fresh Digital & Personalised Customer Journey Innovations:
Customer Expectations • Digital Innovation • Next-Level Personalisation • Automation & Technology • Customer Journeys • The Voice Of The Customer • Customer Engagement • Internal Customer-Centric Cultures • Loyalty, Retention & Acquisition • Data, Insights & Measurement
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Tap into changing customer trends and expectations to consistently deliver meaningful experiences
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Leverage the latest digital tools to deliver rich, personalised and immersive customer experiences
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Maximise interactivity and boost engagement with pioneering, proactive and data-led personalisation strategies
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Unlock new opportunities within AI and automation whilst retaining the vital human interaction for seamless and meaningful CX
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Refresh and revamp to craft seamless customer journeys across all touchpoints for outstanding end-to-end customer experience
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Tune into business-critical customer feedback, measure online interaction, and action customer insights for insight-driven strategies
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Navigate changing expectations and transform your strategies to stand to from competitive and drive high-impact engagement
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Ingrain customer-centricity internally to deliver outstanding experiences for all and drive commercial success
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Implement trend-driven loyalty initiatives certain to grow consumer-brand relationships and secure customer retention
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Capitalise on translating data into actionable insights to prove ROI with the latest metrics and measurement techniques
• 8 Years Of Inspiring Insights & Innovations For Brand-Side CX Professionals
• Brand New Speaker Line-Up Featuring: Tesco, HSBC, Vodafone, Virgin Media & Many More!
• 3 Interactive Panels: Next-Level Personalisation Loyalty, Retention & Acquisition Customer Expectations
• 4 Informal Discussions!
Then this is your chance to get involved in The Customer Experience Conference on 1st March 2023. For more information on how to get involved, please call +44 (0)20 3479 2299 or email partner@thecustomerconference.com
Global Insight Conferences is a rapidly-expanding and highly entrepreneurial conference company. We only employ individuals who are passionate about conferences, passionate about their personal growth and performance and passionate about being the best. Please send your CV with a covering letter to hr@globalinsightconferences.com.
