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Download The Customer Experience Conference Brochure Here. CX Directors From Leading Brands Offer Real-Life Case Studies In 1 Day!

We gather senior-level, brand-side professionals to debate mission critical business issues with top speakers and invaluable networking. We’d like to keep you up-to-date about when your sector is meeting to share their experiences and challenges. We have exciting offers and news about our upcoming events that we hope you’d like to hear about! We will use your information to predict what you might be interested in. We will treat your data with respect and you can find the details of our privacy policy here. If you change your mind, you can unsubscribe at any time.

  • 6 Years Of Fresh Insights - New Case Studies & Innovations!
  • Brand New Speaker Line-Up Featuring Industry-Leading Brands Including Sky, L'Oréal, Lidl, Nationwide, William Hill & Many More!
  • Back Year After Year Due To Popular Demand!
  • 97% Satisfaction Rate 2020
  • 80% Brand-Side Audience Year On Year
  • Interactive Hot Topic Panel Debates: A) Creating Emotional Connection B) Personalisation C) CX On A Budget D) How Can CX Drive Continuous Improvement? E) Negative CX & Complaints F) Digitalising Your Physical CX G) Vulnerability & Accessibility

‘A great way to get you thinking again!’ Zurich Insurance


‘Great insight into other businesses and how they deal with CX.’
Heineken UK