Menu Close

6 Years Leading The CX Conference Market & 98% Average Satisfaction Rating... Don't Just Take Our Word For It!

‘Really well organised and insightful.’ Eurostar

‘A great way to get you thinking again!’ Zurich Insurance

‘Very well balanced and informative.’ COTY

‘Great insight into other businesses and how they deal with CX.’ Heineken UK

‘Worthwhile and inspiring.’ EXXON MOBIL

‘A really insightful and relevant day about all aspects of shaping your CX.’ Onward Homes

‘Really educational. Great to hear from such a diverse range of speakers representing different organisations and topics.’ InterContinental

'Interesting and thought-provoking content that you can take back to implement new ideas in your own business.' TUI

‘Interesting and a great networking event.’ Sussex Police

‘Practical, good tips, focused.’ Volkswagen de Mexico

‘A great way of getting up to speed with best practice and benchmarking our journey against that of our peers.’ Travis Perkins

‘Useful local north based conference helping people share and discuss common themes and challenges!’ N Brown Group

'Really beneficial and useful insight. Very positive and I'm looking forward to implementing some strategies discussed.' Barclaycard

‘Great day – learnt so much and am inspired to put this knowledge into action.’ West London Mental Health Trust

‘Good opportunity to see how others are embedding customer experience in their ways of working.’ National Grid

‘Inspiring!’ Children In Need

‘Really useful insights.’ Panasonic

‘An informative and varied day of speakers from relevant and forward-thinking organisations.’ English Heritage

‘Good opportunity to see how others are embedding customer experience in their ways of working.’ National Grid

'Replete with rich content. Very good selection of industry experts.' Trinidad and Tobago Insurance

'A great thought-provoking day which has confirmed the direction that needs to be taken.'TNT UK Ltd

‘Thought-provoking and engaging with a programme of great speakers.’ Department for Transport

‘Excellent.’ London Marathon Events

'Valuable perspectives.' Lloyds Banking Group

‘One of the most useful conferences with some real take-aways.’ Breast Cancer Care

‘Very informative – well worth attending.’ National Museums Northern Ireland

‘Insightful.’ Hermes

‘Very informative and some real nuggets of trust to work with.’ Bounce Foods

‘Jam-packed, friendly, full of useful hints and tips.’ University of Manchester

‘Informative, engaging and interesting – thanks.’ Tourism Ireland

'A great sanity check for the issues facing our business - and a way to find ideas for solving them.' Mead Johnson

‘Brilliantly insightful and engaging.’ Dorothy Perkins

'Insightful and practical presentations.' Morrisons

‘Really educational. Great to hear from such a diverse range of speakers representing different organisations and topics.’ InterContinental

'Really beneficial and useful insight. Very positive and I'm looking forward to implementing some strategies discussed.' Barclaycard

‘Interesting, valuable.’ The Open University

‘Absolutely marvellous!’ JCB

'Informative and really useful to get information on what other companies are doing in the area of customer insight.' NFU Mutual

‘Informative and engaging. Fantastic speakers and a great forum for networking with peers and industry experts.’ Superdrug

‘Inspiring!’ Children In Need

‘Really useful insights.’ Panasonic

‘Fantastic speakers presenting relevant, interesting content.’ Health Education England

‘It was informative and good to hear what other companies are doing.’ AutoTrader UK

‘Really informative presentations that gave me food for thought. Really enjoyed the conference.’ British Red Cross

‘Very informative. Some great nuggets to take away and consider within our own organisation.’ The Caravan Club

GIC -187
GIC -109
GIC -168
GIC -186
GIC -43
GIC -141
GIC -5
GIC -40
GIC -136
GIC -48