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Speaking, Sponsoring & Exhibiting Opportunities Are Now Available For Europe's 6th Annual Customer Experience Conference - Engaging Journeys, Real Results! Get Involved Now & Save £1,000

Join The Brand-Led Speaker Line-Up! 2020 Speakers Included:

Can You Help Brands Grow & Retain Their Customer Base With Exceptional Customer Experiences? For more information on how to speak, exhibit or arrange one-to-one meetings at this market-leading conference, please call +44 (0) 20 3479 2299 or email

Book An Exhibition Stand & 2 Delegate Passes Now For Only £2,200 (SAVE £800). Exhibition space is limited and will be issued on a first-come, first-served basis.

“Well run conference. Good quality audience.”


“Excellent delegates, real discussions about upcoming projects.”


“Really interesting discussion topics, great delegate list.”


The Customer Experience Conference At A Glance


Senior-Level Speakers




Years Of
Insight & Inspiration


Satisfaction Rating


Advanced Topic Streams

1 Inspiring Day. CX Directors From Industry-Leading Brands Address Your Toughest Challenges: Customer Experience Leaders ✓ Unmissable Insights ✓ Journeys ✓ Digital & AI ✓ Customer-Centric Cultures ✓ Measurable VOC ✓ Prove Impact, Drive Value ✓ Customer Expectations ✓ Data & Insight ✓ New Tech, AI & Bots ✓ Omnichannel ✓ Fit-For-Future CX Strategies

Take A Look At Our Upcoming Sister Conferences Below:

Actionable Customer Insights & High-Impact, Proven Technologies For Stand-Out Customer Experience Strategies & Journeys Which Deliver Real Results In Financial Services: Integrate The Latest Tech Advances & Measurement Techniques, Embed Customer-Centricity, Innovate Customer Journey Strategies & Fuel Customer Engagement Through Actionable Data & Behaviour-Led Insights To Skyrocket Customer Experience Whilst Maintaining The Human Touch & Cementing The Strategic Role Of CX. A One-Day Conference & Networking Event, 13th January 2021. 

Next-Level, Customer-Centric Contact Centres: Harness Tech & Empower Agents To Deliver Seamless, Multi-Channel Customer Journeys & Experiences. Deliver Outstanding Customer Experiences & Customer Journeys Through Savvy Tech Implementation Whilst Retaining The Human Touch & Empowering Resilient, Engaged Agents Who Represent The Customer, Add Value & Drive Continuous Improvement In The Organisation

A One-Day, Brand-Led Conference & Networking Event, 23rd June 2021, Grand Connaught Rooms, Central London.