Skyrocket Engagement, Enrich Experiences & Prove The Value Of Digital By Leveraging Customer Data & Insights To Power Holistic End-To-End Journeys
Seamless, Insight-Led, Customer-Centric Customer Engagement & Experience Strategies & Innovations
Maximise Customer Insights, Trends & Behaviours ■ Immersive Digital Customer Experiences ■ Next-Level Customer Data Strategies ■ Cutting-Edge AI, Tech & Automation ■ Seamless End-To-End Customer Journeys ■ Omnichannel Customer Engagement ■ Tangible Measurement, Metrics & ROI ■ Human Touch Vs. Digital – The Ongoing Debate ■ Improved Customer Loyalty & Personalisation
25 Cross-Sector Industry Speakers Unite To Level Up From Customer Satisfaction… To Customer Delight To Find Out The Latest Innovations To Guarantee Customer Loyalty, Enrich Experiences & Skyrocket Engagement!
25 Cross-Sector Industry Leaders Unite To Share Brand New Insights To Conquer Rapidly Evolving Customer Insights, Expectations & Behaviours, Mission-Critical Data, Measurement & Metrics, Leverage The Latest AI, Tech & Digital, Power Conversion-Boosting Omnichannel Customer Journey Mapping & Integrate The Human Touch To Implement Gold-Standard Loyalty & Personalisation For Sky-High Customer Engagement
1
Leverage Insight-Driven Customer Data:
Streamline feedback and deep dive into customer segmentations to drive improvements, power engagement and enrich experiences
2
Revolutionise Strategies With The Latest Customer Insights, Trends & Behaviours:
Anticipate, keep up with and maximise the latest insights, trends and behaviours to level up your engagement
3
Maximise Measurement & Prove ROI:
Swap vanity metrics for meaningful KPIs which prove the tangible value of your efforts and demonstrate digital ROI
4
Seamless, End-To-End Customer Journeys:
Effortlessly map customer touchpoints, attribute levels of engagement and aggregate insights into strategies for improved experiences
5
Cutting-Edge AI, Tech & Automation:
Explore the latest trends, opportunities and challenges in new tech and AI adoption to power continued success
6
From Multi To Omnichannel Customer Engagement:
What is the best channel mix for your customer base in order to focus efforts, investment and strategy adaptation for real results?
7
Insight-Driven & Customer-Centric Loyalty & Personalisation:
Cut-through competition with personalised strategies which deliver experiences customers return to again and again
8
Dominate With Digital Customer Experiences:
Go above and beyond customer expectations with holistic and sensory digital experiences which satisfy their changing needs
9
Digital Vs. Human – The Ongoing Debate!
Provide the optimal experience and appropriate support for customers by striking the right balance with the right channels and touchpoints
Plus! Interactive Discussions For Customer Engagement & Experiences Conference 2023:
- Cutting-Edge Practice For 5 Years & Counting
- 3 Interactive Case Studies!
- Leverage New Ideas With Speed Networking
- In-Depth Q&As
- 3 Interactive Panels:
- Seamless End-To-End Customer Journeys
- Customer Insights, Trends & Behaviours
- Keeping The Human Touch
Send 4 delegates for the price of 3 OR send 3 and get your third place half price!
Don't Just Take Our Word For It
Can You Help Customer Professionals Boost Performance?
For more information on how to get involved, please call +44 (0)20 3479 2299, email partner@customerengagementconference.com or contact us here.
Book An Exhibition Stand + 2 Delegate Passes:
Book Today & Save £500: £3,499 + VAT
Standard Rate: £3,999 + VAT
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Please send your CV with a covering letter to hr@globalinsightconferences.com
