Skyrocket Engagement, Enrich Experiences & Prove The Value Of Digital By Leveraging Customer Data & Insights To Power Holistic End-To-End Journeys

Seamless, Insight-Led, Customer-Centric Customer Engagement & Experience Strategies & Innovations

Maximise Customer Insights, Trends & Behaviours ■ Immersive Digital Customer Experiences ■ Next-Level Customer Data Strategies ■ Cutting-Edge AI, Tech & Automation ■ Seamless End-To-End Customer Journeys ■ Omnichannel Customer Engagement ■ Tangible Measurement, Metrics & ROI ■ Human Touch Vs. Digital – The Ongoing Debate ■ Improved Customer Loyalty & Personalisation

25 Cross-Sector Industry Speakers Unite To Level Up From Customer Satisfaction… To Customer Delight To Find Out The Latest Innovations To Guarantee Customer Loyalty, Enrich Experiences & Skyrocket Engagement!

25 Cross-Sector Industry Leaders Unite To Share Brand New Insights To Conquer Rapidly Evolving Customer Insights, Expectations & Behaviours, Mission-Critical Data, Measurement & Metrics, Leverage The Latest AI, Tech & Digital, Power Conversion-Boosting Omnichannel Customer Journey Mapping & Integrate The Human Touch To Implement Gold-Standard Loyalty & Personalisation For Sky-High Customer Engagement


Leverage Insight-Driven Customer Data:

Streamline feedback and deep dive into customer segmentations to drive improvements, power engagement and enrich experiences


Revolutionise Strategies With The Latest Customer Insights, Trends & Behaviours:

Anticipate, keep up with and maximise the latest insights, trends and behaviours to level up your engagement


Maximise Measurement & Prove ROI:

Swap vanity metrics for meaningful KPIs which prove the tangible value of your efforts and demonstrate digital ROI


Seamless, End-To-End Customer Journeys:

Effortlessly map customer touchpoints, attribute levels of engagement and aggregate insights into strategies for improved experiences


Cutting-Edge AI, Tech & Automation:

Explore the latest trends, opportunities and challenges in new tech and AI adoption to power continued success


From Multi To Omnichannel Customer Engagement:

What is the best channel mix for your customer base in order to focus efforts, investment and strategy adaptation for real results?


Insight-Driven & Customer-Centric Loyalty & Personalisation:

Cut-through competition with personalised strategies which deliver experiences customers return to again and again


Dominate With Digital Customer Experiences:

Go above and beyond customer expectations with holistic and sensory digital experiences which satisfy their changing needs


Digital Vs. Human – The Ongoing Debate!

Provide the optimal experience and appropriate support for customers by striking the right balance with the right channels and touchpoints

Plus! Interactive Discussions For Customer Engagement & Experiences Conference 2023:

  • Cutting-Edge Practice For 5 Years & Counting
  • 3 Interactive Case Studies!
  • Leverage New Ideas With Speed Networking
  • In-Depth Q&As
  • 3 Interactive Panels:
    1. Seamless End-To-End Customer Journeys
    2. Customer Insights, Trends & Behaviours
    3. Keeping The Human Touch
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Delegate satisfaction rate
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Above the UK’s average conference attendance records
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Year on year growth

Send 4 delegates for the price of 3 OR send 3 and get your third place half price!

To register your team now and benefit from huge group savings, call the conference team on +44 (0)20 3479 2299.

Don't Just Take Our Word For It

Can You Help Customer Professionals Boost Performance?

For more information on how to get involved, please call +44 (0)20 3479 2299, email or contact us here

Book An Exhibition Stand + 2 Delegate Passes:

Book Today & Save £500: £3,499 + VAT
Standard Rate: £3,999 + VAT

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Global Insight Conferences is a rapidly-expanding and highly entrepreneurial conference company. We only employ individuals who are passionate about conferences, passionate about their personal growth and performance and passionate about being the best. 

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