Comarch is a global provider of an end-to-end, AI-driven loyalty marketing platform that today’s companies can use to increase customer lifetime value, drive brand awareness, and boost profits. Its collection of advanced yet easy-to-use IT tools allows businesses to build, run, and manage highly immersive B2B, B2C, and B2E loyalty programs & marketing campaigns with ease, as well as to deliver personalized CXs across multiple touchpoints. Incorporating the latest AI/Machine Learning algorithms, the platform enables Comarch clients to collect and analyze zero and first-party data effectively so they can identify and influence consumer behavior on various marketing fronts.
Cowry Consulting is one the world’s leading Behavioural Science consultancies and we’re on a mission to make businesses as human as humanly possible.
We specialise in the financial services, retail and utilities sectors and use behavioural science to add the human touch to
businesses, transforming the customer and employee experience. With a deep understanding of how we all make decisions and think,
Cowry uses behavioural science to help you create elegant and effective experiences for your customers and employees.
We deliver transformational results for our clients, such as Amazon, HSBC, Standard Life, Fidelity, Legal & General, SSE / OVO, Tesco, Walmart, O2, Sky and others.
To date, we’ve helped them improve their customer service, remodel their communications, optimise their UX and improve their health & safety. After conducting a friction audit of your challenge, our team of Behavioural Designers and Choice Architects translate these into fluent behavioural designs. We use the latest thinking in behavioural science which together we practically apply to your business. We are a team of behavioural economists, psychologists and cognitive scientists with a passion and skill for behaviour change. If you would like to know more, please get in touch for a chat about how we can collaborate.
Glassbox empowers organizations to create frictionless digital journeys for their customers. Our digital experience analytics platform works in real time across mobile apps and websites to accelerate loyalty and growth. Through AI-driven visualization and analytics tools, Glassbox helps teams to prioritize customer experience and digital product enhancements from a single collaborative system. Teams across the organization, from IT and product management to marketing and compliance, can understand user struggles, visualize the customer journey and optimize every step. Hundreds of enterprises across multiple industries choose Glassbox for easy, secure and private cloud-based deployments.
As a marketing performance partner, Go Inspire add measurable value to your business by delivering short, medium and long-term marketing growth.
By gaining a deep understanding of your business challenges, we develop pragmatic, insight-driven strategies – tailored to drive your desired outcomes.
So, whether you’re looking to launch a full-blown loyalty or rewards programme, or simply need help delivering improved ROI from your next campaign – we can help you take huge leaps forward.
And because we deliver end-to-end, across all channels and platforms, we turn the complex process of customising, orchestrating, and deploying multichannel customer communications at scale – into a simple one.
We get the job done – while you focus on the next big idea.
FIND the perfect prospects
WIN their business
KEEP them coming back for more
GROW their value over time
Deliver seamless customer experiences across your entire customer journey.
Mitek is a global leader in digital access that bridges the physical and digital worlds. As a leading identity provider to some of the worlds biggest banks, fintechs, marketplaces and online retailers, Mitek’s advanced identity verification and authentication technologies make digital access faster and more secure than ever.
Clients turn to Mitek to help them implement frictionless security that gives a great customer experience yet delivers on fraud prevention and compliance controls.
The MiVIP platform empowers a smooth identity check journey that maxmises the success of customer onboarding and minimises churn. https://www.miteksystems.com/verified-identity-platform
MiPass multi-modal biometrics replaces passwords with the convenience and security of passive biometrics for simplified account access. https://www.miteksystems.com/biometric-authentication
NICE is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions.
nShift is the global leading provider of cloud delivery management solutions enabling frictionless shipment and return of almost one billion shipments across 190 countries annually. nShift’s software is used globally by e-commerce, retail, manufacturing and 3PL shippers. The company is headquartered in London and Oslo. It has over 500 employees across offices in Sweden, Finland, Norway, Denmark, United Kingdom, Poland, the Netherlands, Belgium and Romania.
OpenText Digital Experience software solutions help organisations deliver seamless customer communications and omnichannel experiences. OpenText Digital Experience cloud offers a set of integrated solutions that focus on delivering highly personalised content and customer engagement along a continuous customer journey for a successful customer experience strategy
OpenText™ is The Information Company. We power and protect information to elevate every person and every organisation to gain the information advantage. For more information about OpenText (NASDAQ/TSX: OTEX), visit www.opentext.com.
SAS is the leader in analytics. Through innovative software and services, SAS empowers and inspires customers around the world to transform data into intelligence. SAS gives you THE POWER TO KNOW®.
The Foundation is the customer-led growth company, helping brands and businesses pioneer on behalf of customers.
Since 1999, the proudly independent consultancy has helped clients of all sizes and sectors, B2B and B2C, to make things better for customers. They work across business challenges critical to customer-led success, from strategy and insight to innovation and customer experience management.
Recent and long-standing clients include HSBC, Jaguar Land Rover, The Body Shop, Morrisons, Harvey Nichols, Metro Bank, John Lewis and The National Trust.
Beyond their client work, The Foundation are on a mission to inspire and equip more individuals and organisations to pioneer on behalf of customers: They run a quarterly event – The Foundation Forum – to give a platform for customer pioneers to tell their stories and create debate around the myths and challenges; bring together ambitious customer-led advocates in their Customer Pioneer Community; and support the next generation of business leaders through their work with Young Enterprise.
Oh, and in 2021 their founder, Charlie Dawson, published a book – The Customer Copernicus – on how to be customer-led, in conjunction with the International Institute for Management Development.
Verint understands the compliance challenges organisations face, particularly around the lifecycle of data, increased complexity, and the need to journey towards a proactive, risk-based approach to communications compliance. We create solutions that put your employees – wherever they are, whenever they’re working, and however, they are communicating – at the centre of your compliance regime.
Unlike most recording vendors that focus solely on capturing the voice, we are bridging the ‘compliance gap’ created by the additional communication modes that advanced UC platforms such as Microsoft Teams and Zoom offer (IM, video, voice etc). We support a framework that captures, analyses, and validates all communications, partnering with smart RegTech firms to offer proactive risk controls and advanced surveillance solutions. We believe in creating proactive solutions that mitigate risk, keep pace with regulations, and maintain internal compliance. The Verint solution protects your brand now and in the future, preparing you for what we dubbed as Human Compliance – the next new horizon for compliance, going beyond recording devices and interactions, and shifting focus from technologies to the alignment of data around people.
Meet your customers where they are.
Create smarter customer interactions that deliver frictionless experiences across multiple communication channels with our cloud communications platform (CPaaS), Webex Connect, and software as a service (SaaS) applications. These solutions offer businesses the ability to improve customer experience (CX) by embedding voice, messaging and video capabilities into consumer-facing applications.
Built for enterprise.
Webex’s CPaaS solutions are designed for medium to large organizations seeking to maximize customer satisfaction while saving time and reducing costs. While you can support multiple communications channels individually, our enterprise-grade CPaaS platform and SaaS applications enable you to automate, orchestrate and monitor interactions at scale to deliver an end-to-end customer journey across multiple channels.
Yellow.ai is the world’s leading next-gen Total Experience Automation Platform, enabling enterprises to make every conversation fulfilling and delightful for customers and employees.
The platform is trusted across 85+ countries by 1200+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code platform.
Recognised by Frost & Sullivan, Gartner, Forrester, IDC, and G2 crowd as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries.
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